Shipping Policy
At Asili Atelier, we take pride in delivering our unique Afrocentric creations to your doorstep with efficiency and care. Here’s how we ensure a seamless shipping experience:
Nairobi Deliveries: Zones 1-8
Delivery Time: If you place your order by 5pm EAT, we aim to deliver within 1-3 hours (depending on your location and delivery team availability). Orders placed after 5pm EAT will be delivered the next business day.
Dedicated Riders: Our dedicated riders ensure swift and safe delivery within Nairobi’s central areas (Zones 1-8).
Beyond Nairobi: Zones 9 & 10
Dispatch Time: For customers outside Nairobi, we prepare and dispatch your order within 1-2 business day
Courier: To reach locations further away (Zones 9 & 10), we’ve partnered with Wales Fargo Courier, ensuring your Asili Atelier pieces arrive in perfect condition. Additionally, we are flexible to meet your delivery preference.
Attention to Detail
Verify Your Address: Double-check your delivery address during checkout to avoid any hiccups. Unfortunately, we can’t be responsible for orders with incorrect address information.
Possible Delays
While we strive for swift delivery, unexpected circumstances (like bad weather or courier disruptions) may cause delays. We will communicate accordingly and appreciate your patience.
